Shipping & Returns

Pro-Bolt Worldwide

Order from your regional site for the best shipping rates & fastest delivery.


Shipping & Returns

Shipping

Zone Service Cost Estimated Delivery
Switzerland DPD — signature required Fr. 15.00 Up to 14 working days
How it works

Orders are dispatched from our UK facility within 48 hours and forwarded to your delivery address in Switzerland via DPD.

VAT

All prices are exclusive of Swiss VAT at 8%, which will be applied to all orders at checkout.

Backordered items

If an item is out of stock, it will be ordered for you and shipped as soon as it becomes available.

Returns

How to return an item

  1. Email support@kippax-performance.com within 7 days of receipt to request a return reference number.
  2. Download and complete the returns form below.
  3. Include both your return reference number and the completed form with your parcel. Goods received without these will not be accepted.
  4. Send the parcel to the return address shown below.
Download Returns Form (PDF)

Return conditions

Correctly supplied goods

Items may be returned if they are complete, in a re-saleable condition, and have not been fitted.

We will issue a refund, credit, or exchange as requested. Shipping costs are non-refundable.

Incorrectly supplied or faulty goods

If we have sent the wrong item or the item is faulty, we will offer a full refund or exchange, including return shipping.

Shortages & carrier damage

Any shortages or damage caused in transit must be reported to us within 5 days of receipt.

Labour charges

Pro-Bolt does not accept responsibility for any labour charges incurred during fitment or removal of products.

Return address

Pro-Bolt Switzerland / Kippax Performance Sàrl
Chemin Prés-Champ 10
1273 Arzier - Le Muids
Switzerland